Animals in the Terminal
Non-service Animals in the Terminal
The Lee County Port Authority has updated its rules and regulations on animals in the terminal at Southwest Florida International Airport, Lee County Ordinance No. 94-09. The revised changes do not apply to trained service animals used by an individual with a disability, as defined by Section 4.03.08(1)(d), Florida Statutes, or any law enforcement animals of a federal, state or local agency in performance of their duties. For all other non-service animals, including emotional support animals, the following items listed here will apply.
An airport terminal is a busy and noisy environment. The Lee County Port Authority has seen a significant increase in animals in the facility that has resulted in congestion, safety and sanitation issues. Due to this activity, it is not a pet friendly location and airport visitors who are picking up friends and family need to leave their pets at home.
Linked FAQ posts (resolved post-media-import): 2473, 2474, 2475, 2476
Animal Relief Area Map
Additional Services
Visitor Information Booths
RSW offers visitor information through booths staffed by Tourism Ambassadors, providing details about the area. These booths are open daily, excluding major holidays.
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Cash-to-Card Kiosks
A cash-to-card kiosk is available at RSW to convert cash into a prepaid debit card, usable globally anywhere Mastercard or Visa is accepted. The card costs $5 to purchase and can be loaded up to $1,000.
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Lost and Found
Lost items at RSW can be reported at the Lost & Found office, located across from Baggage Claim 5. The office is open Monday-Friday, 8:30 a.m. to 5 p.m.
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Accessibility
RSW offers accessible services including wheelchair assistance, accessible parking, and shuttle services for those with disabilities. The Sunflower Program provides discreet support for travelers with hidden disabilities.
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